I rescently financed a phone from you guys. It was a Note*. I paid for the phone in fu...

GetHuman-rehiv's customer service issue with Sprint from November 2018

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The issue in GetHuman-rehiv's own words
I rescently financed a phone from you guys. It was a Note*. I paid for the phone in full and have since switched carriers. So I am no longer with Sprint. I tried to sell the phone I bought (the Note*) on a site called Swappa.com. I gave them my EMEI number per request and they said that it shows the phone to be financed and thus I cannot list on their site. They emailed me and said if I could start a web chat with you guys I could screenshot the chat and send them the picture to prove the phone is paid off. The screenshot must include *) my question asking if the phone’s EMEI is financed* *) ur confirmation answer stating that the phone is paid in full* and *) the EMEI number of the phone. Would you be able to do that for me? Thank you!
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Customer service issue
Reported by GetHuman-rehiv
Nov 29th, 2018 - 9 mons ago
I have an issue with Sprint too
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GetHuman-rehiv started working on this issue
Nov 29th, 2018 12:36am