In order to find out what your shipping cost, you had to put the order through but ther...

GetHuman4106355's Refund a Charge issue with Sprint Corporate Care from December 2019

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The issue in GetHuman4106355's own words
In order to find out what your shipping cost, you had to put the order through but there was no way to cancel the order. They provided nothing to click on to cancel the order so I called and told a representative that there wasn't a way to cancel it and to please cancel it and she said she would. They put the order through anyway and I sent it back return to sender. Then they sent another order that I looked at but didn't order . I never received that order that I emailed and told them I didn't order it and that the other order was sent back and asked that they refund my money. Now they are saying you have to cancel within * hours. I cancelled as soon as I could get ahold and contact them to and I shouldn't have to cancel the other order that I didn't order. I would like a check sent to me for both orders with my refund as I had to change my bank account so they would stop taking my money for items I cancelled sent back and didn't order

GetHuman4106355 did not yet indicate what Sprint Corporate Care should do to make this right.

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Sprint Corporate Care

Refund a Charge issue
Reported by GetHuman4106355
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 555 others
0 customers following this

Timeline

GetHuman4106355 started working on this issue
Dec 16th, 2019 7:59pm

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