I wasn’t informed by a sprint employee that my bill wouldn’t be going up but it went up...

GetHuman4074756's customer service issue with Sprint Corporate Care from December 2019

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The issue in GetHuman4074756's own words
I wasn’t informed by a sprint employee that my bill wouldn’t be going up but it went up about ** dollars. The store manager said the employee no longer works there and that he would be sending this to corporate who would reach me in ** hours. A week went by I called several times and left voicemails. I finally got ahold of him and he said he hadn’t sent it to corporate but was going to do so. He told me I’d hear within ** hours. That was before Thanksgiving.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman4074756
Dec 10th, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 550 others
0 customers following this
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GetHuman4074756 started working on this issue
Dec 10th, 2019 9:19pm