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The issue in GetHuman-jnvu's own words
I purchased five phones (four iPhone * and one iPhone *) from your Sprint Corporate store in October **** with the BOGO promotion. Hector Orsoto, the sales person assured me it would be ** installments at $**.** at that time, and that was it. The receipt showed that.**Forward, it took Sprint a long time to remove the extra charge on the *th unit. After so many phone calls and be on hold with your customer service, until I came into the store and the manager helped to get the credit of $***.** on June ****, but did not follow up to drop the lease end.**For the record, I disputed the last lease payment after seeing the first bill on **********, interactive id * **********. **Please drop your lease end charges, because I had never agreed to it. It's not a valid contract if there was fraudulent intent from the sales rep. at the beginning.**Hope to hear from you soon.**Regards,**John Vu****-***-****
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