I purchased five phones (four iPhone * and one iPhone *) from your Sprint Corporate sto...

GetHuman-jnvu's Cancel or change services issue with Sprint Corporate Care from April 2019

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The issue in GetHuman-jnvu's own words
I purchased five phones (four iPhone * and one iPhone *) from your Sprint Corporate store in October **** with the BOGO promotion. Hector Orsoto, the sales person assured me it would be ** installments at $**.** at that time, and that was it. The receipt showed that.**Forward, it took Sprint a long time to remove the extra charge on the *th unit. After so many phone calls and be on hold with your customer service, until I came into the store and the manager helped to get the credit of $***.** on June ****, but did not follow up to drop the lease end.**For the record, I disputed the last lease payment after seeing the first bill on **********, interactive id * **********. **Please drop your lease end charges, because I had never agreed to it. It's not a valid contract if there was fraudulent intent from the sales rep. at the beginning.**Hope to hear from you soon.**Regards,**John Vu****-***-****

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Sprint Corporate Care

Cancel or change services issue
Reported by GetHuman-jnvu
Apr 20th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2219 others
0 customers following this
Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email

Timeline

GetHuman-jnvu started working on this issue
Apr 20th, 2019 7:29am
GetHuman-jnvu indicated the issue is not fixed yet.
Apr 20th, 2019 2:24pm

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