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Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman-ikeahort's own words
I recently lost my phone. I attempted to file an insurance claim however I no longer live at the address on file. I reached out to store representatives who insisted that had changed the address and it should be changed however when I checked back it still was not. I also called customer care, they also advised me that they fixed the issue yet it still has not been. I waited a day, this all happened yesterday *******, however here we are ** hours later and it’s still not resolved. I would just like to know what I need to do to get my address changed so that I can a new phone ASAP. This run around has been really inconvient and no one from sprint has been able to address this issue yet. Hopefully I’ll be able to get it solved here.
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