I have been charged for * months for a phone and number I have not had. I have called...

GetHuman2147991's customer service issue with Sprint Corporate Care from February 2019

4 views
 | 
1885 similar
 | 
0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman2147991 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2147991's own words
I have been charged for * months for a phone and number I have not had. I have called every month and was told things were taken care of and I would receive a credit. * months later still being charged and no credit. I am currently on hold with Sprint and have spent over an hour on the phone again last month I was on the phone for * hours and **minutes was told again everything was taken care of but when I checked my bank account this morning as usual it was not and no credit was also charged again for phones I do not have. I am so frustrated and think Sprints customer service is a joke I am to the point I want to seek an attorney since all my calls are recorded to receive my money back they owe me more than $*** dollars know. I want to be done I am so mad and can not stand dealing with Sprint anymore. I want to cancel everything and be zeroed out so I do not owe any money I think after * months of dealing with this and Sprint owing me more than $*** it is the least you can do I have wasted so much time and energy to be told the same thing every month and being lied to when you tell me each month the line (s) are cancelled and I will not be charged anymore and then you deduct money from my account with those phones and lines along with my actual lines is ridiculous. I feel I am lied to each month and then they do not want to even refund me next time I call so I have to start from square one again to be told the same thing and for nothing to actually happen. Please I feel that Sprint should call it even and I should be able to get out of my contract owing nothing after * months of dealing with this.
GetHuman2147991 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman2147991 fixed the problem
We are waiting for GetHuman2147991 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2147991 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman2147991
Feb 6th, 2019 - 4 mons ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 4 customers so far
Similar issue to 1885 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email
Timeline
GetHuman2147991 started working on this issue
Feb 6th 5:57pm
GetHuman2147991 shared this issue with friends on Facebook
Feb 6th 5:59pm