I have called the company * times to make a payment. i was hung up on the first time, m...

GetHuman-mzpurdu's customer service issue with Sprint Corporate Care from December 2018

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The issue in GetHuman-mzpurdu's own words
I have called the company * times to make a payment. i was hung up on the first time, money was tooken out the second time that permission wasn't giving for then hung up on the third time on hold told I was being transferred to a supervisor still hasn't happen *th time talked to wouldn't transfer me to supervisor or fraud department and hung up on again. I called in looking to pay my bill and set up another promise to pay I have been with the company for over **years and never broke a promise to pay or any agreement i have set up .. i have also found out the the employees has been putting on my account that i have broken promises to pay so now my account is locked and i have a minimum wait time no matter what for more then **mins and then ii hung up on . I don't like any of this. at this point i want my money back the employee fired that took money when permission wast given, or we can solve it and set up my promise to pay

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-mzpurdu
Dec 14th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1567 others
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Timeline

GetHuman-mzpurdu started working on this issue
Dec 14th, 2018 9:14pm