I got a new Iphone and had to reactivate my sim. I spent an hour and a half talking to...

GetHuman-tsundue's customer service issue with Sprint Corporate Care from December 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman-tsundue's own words
I got a new Iphone and had to reactivate my sim. I spent an hour and a half talking to customer service, but they couldn't fix it. So I went to the store at **** Broadway*Ny,Ny-*****. The reps were not helpful at all. They didn't help me to reactivate my sim even after their server got up and running fine.
GetHuman-tsundue did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman-tsundue fixed the problem
I finally gave up talking on phone and walking to a store as i didn't want to burst my emotion on them. So I went online and representative by name Ruby K resolved it in a few mins and she was very polite, patient and empathetic.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-tsundue
Dec 6th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
Fixed
GetHuman-tsundue shared how to fix
Seen by 2 customers so far
Similar issue to 1515 others
0 customers following this
Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email
Timeline
GetHuman-tsundue started working on this issue
Dec 6th, 2018 10:33pm
GetHuman-tsundue confirmed the issue is fixed. Hooray!
Dec 6th, 2018 10:33pm