I have called customer care several times to get my matter resolved, they expressed the...

GetHuman-renita_b's customer service issue with Sprint Corporate Care from December 2018

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The issue in GetHuman-renita_b's own words
I want my monthly payments to be what the representative told me of around *** dollars a month. ... I have called customer care several times to get my matter resolved, they expressed there was nothing they could do, which I feel is unacceptable. I was mislead on a promotion, the guy who signed me up has been fired because I filed a complaint against the store. I am paying more than what I wa told. I would like some with Authority to fix this problem, I can't afford to *** a month, I've never paid that much, since buying cell phones. This was a misrepresentation of you business and I would like this matter resolved ASAP. Thank you. Renita Bray ***-***-****.
I've had to pay *** a month to keep phone on, I need my phone for work, it is not in my budget to pay that much, I was told I had a promotion of *** dollars off phone, it was not applied.
To make my payment *** dollars a month like I was told.
* years, and been paying faithfully
Yes, no one else seems to be able to fix problem
I have an issue with Sprint Corporate Care too
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Sprint Corporate Care

Samsung * plus
Customer service issue
Reported by GetHuman-renita_b
Dec 4th, 2018 - 2 mons ago
I have an issue with Sprint Corporate Care too
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Seen by 4 customers so far
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Timeline
GetHuman-renita_b started working on this issue
Dec 4th, 2018 5:14pm