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The issue in GetHuman1629121's own words
I signed up for an American Airlines mileage bonus if I switched from a different carrier.*I never got my miles. I DID get a registration number, but no miles transferred. That number is AAD-**************. I called to complain and to get my miles. YOUR PEOPLE put me on a ** "senior" program, telling me I was eligible for that as well. *I was then denied my miles.*I complained more. YOUR people started telling me I switched -- I switched -- to take put in your senior program. B***S**T! I switched for the miles. *Noone has been able to resolve this other than to tell me I am either ineligible for the milage program or that it is an American Airlines problem and they need to fix it.*See also Case *s ******** and ********.*Send me the address to whom I can send a letter to someone who is not a flunkie with "pat" answers. Some one who can actually do something, including getting me out of my agreement with you.
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