Here is a copy of my last email:*I would like to have my accounts set up properly as a business acct, with the unlimited plus on the * phone lines. Insurance on only the * cell phones, no charges for the tablets, as they were supposed to be free and no line charges, and why am i being charged no for something called lookout? How can my bill keep changing without my knowledge or my permission to add or remove these add on services? I also would like to be compensated for all the hassles this has been from the start.***Hello Steve,**My husband's line ********** only has. * GB of hotspot data.....which is maxed out. All * cell phone lines are supposed to have the unlimited plus plan.** This is such an inconvenience to not have what we thought we set up. I run a business out of my house and have said numerous times that I have no internet at my house, and rely on the hotspot on our phones.**I am so disappointed and don'tknow what else to do. This is just getting unacceptable anymore. I have been patient, but it has been *wks andbit still is not fixed. What do we have to do to get was sold to us? I feel as if i have no alternatives but to contact corporate and others if this does not get resolved and corrected. Again I am so saddened at the lack of action or mistakes.... I don't even know what....and why this has been so hard to get right? **We are supposed to have Tidal, Hulu, Hotspot **GB , and still we do not.**I am unable to work again because I don't have a fast enough internet. You guys are costing me my livelihood, and it appears that is not a concern. **Please help me and do whatever needs to be done to get this corrected again, and get it fixed. I would appreciate someone getting back to me with an update of any kind, as I have never gotten one, unless I followed up myself.*******Stacey Ries*Independent Agent @ KAZ Company*****-***-******Stacey.R*****@***.com*SR*****@***.com**Specializing in Medicare Health Plans, Medicare Advantage Plans, Medicare Supplement Plans, Prescription Drug Plans, Life Insurance, and Final Expense Life Insurance
GetHuman1008752 did not yet indicate what Sprint Corporate Care should do to make this right.