i have been a customer since **** and I am not very happy with the service I receive. I...

GetHuman863412's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman863412's own words
i have been a customer since **** and I am not very happy with the service I receive. I purchase a phone two years ago when the Samsung phone had issues. one of the phone was suppose to be a free phone and I was charged for the phone that was suppose to be free. if I was aware that it wasn't free I would have never gotten it. when I went into the store on Hurstbourne lane they was very rude and I made several calls to sprint and they kept giving me the run around. all I want is the credit for the free phone which was Samsung s* edge. Please I would like to stay with sprint but right now I feel I been treated so unfair and I have recommend several people because I was happy with the service. I feel like I should be treated better than I was. You can call me at ***-***-**** and I would like to talk to someone personally. I really like to stay with sprint, but if I am not satisfy I will go back to att, I feel like that the person gave me false information. Please reach out to me and see if we can resolve this issue.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman863412
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 14 customers so far
Similar issue to 488 others
0 customers following this
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Timeline

GetHuman863412 started working on this issue
Jul 9th, 2018 5:00pm
GetHuman863412 indicated the issue is not fixed yet.
Jul 10th, 2018 1:20am
GetHuman863412 indicated the issue is not fixed yet.
Jul 10th, 2018 7:36pm
GetHuman863412 indicated the issue is not fixed yet.
Jul 12th, 2018 6:11pm

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