A representative, who spoke broken English, neglected to do his job correctly and I hav...

GetHuman766580's customer service issue with Sprint Corporate Care from June 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman766580's own words
A representative, who spoke broken English, neglected to do his job correctly and I have been paying too much monthly on my bill since November of ****. This has caused my account to be interrupted several times and the elevated bill has been a burden on me financially and mentally. The representatives after the initial call have incredibly rude and stating they don’t have documentation of the incident. The case was supposedly moved to escalations and I’ve been promised calls and emails in return, but none as of now. I’ve been with Sprint since **** and I’m just flabbergasted with the way I’ve been treated. I would like a credit to my account prorated from November *, **** (the date the situation happened). My name is Theresa Barnhizer, telephone number on the account is ********** and the pin code is ******. My services are interrupted and you can only contact me through email. B*****@***.com. Lineth ref Num ********** was the last representative I spoke with, she did not speak English well either and had difficulties understanding my problem.
GetHuman766580 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman766580 fixed the problem
We are waiting for GetHuman766580 to fix the problem and share the solution with the rest of us customers.
Please help with my Sprint Corporate Care issue
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman766580
Jun 9th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 11 customers so far
Similar issue to 278 others
0 customers following this
Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email
Timeline
GetHuman766580 started working on this issue
Jun 9th, 2018 3:36pm
GetHuman766580 indicated the issue is not fixed yet.
Jun 21st, 2018 4:37pm