I got a call from a collections agency saying that my husband had a sprint account open...

GetHuman760448's customer service issue with Sprint Corporate Care from June 2018

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The issue in GetHuman760448's own words
Get a letter from corp that state my husband never had a sprint account. I have phone verification, but need it in writing from credit bureaus! ... I got a call from a collections agency saying that my husband had a sprint account opened ********. (I did not even know my husband in **** how did they get my cell*) I have never had a sprint account. I called sprint to verify the info they gave me and they could not find an account with that number . they asked me for my SS*, & my address. Still could not find an account. I need some sort of written verification to this since they have reported incorrect info to the credit beurus and need to get that fixed.
everyone I've called that tried to help me disconnected me!!! and never called me back. * hours today so far.....Can someone freak'n help me?

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Sprint Corporate Care

Customer service issue
Reported by GetHuman760448
Jun 7th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 306 others
0 customers following this
Items needed
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Timeline

GetHuman760448 started working on this issue
Jun 7th, 2018 5:53pm
GetHuman760448 shared this issue with others over email
Jun 7th, 2018 5:55pm
GetHuman760448 indicated the issue is not fixed yet.
Jun 7th, 2018 7:14pm

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