Hey... So Ive used spotify for a long time now, sometimes on and off as far as premium...

GetHuman2947593's customer service issue with Spotify from May 2019

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The issue in GetHuman2947593's own words
Hey... So Ive used spotify for a long time now, sometimes on and off as far as premium goes I guess, but I Love it. Love love love it. And wOw more perks now! I took advantage of the deal going on to get hulu added on to your subscription, for free!!! I realize now it was a limited time time. This is huge to me because even tho hulu is affordable, with my lifestyle, I'm not willing to pay for it since I wouldnt use it consistantly. But I was able to watch a show I was really excited about, its my Favorite now, and also I realize Id really enjoy watching a movie from time to time... And Hulu allows me to do that, on my phone**Ok SO my problem!!*I got premium with the hulu offer while they had it.*I lost my debit card and replaced it, I did not change my payment info right away. When I used spotify and there were ads.... I immediately updated my info. This whole time tho I NEVER canceled my subscription. I realize this is totally my bad, I shouldve updated it right away, ****% wouldve been worth it, & I Know this... But coming back to Hulu...to find its no longer free is a real big bummer. I used google to realize Id missed the 'offer' date by * days! Ah!! I know Ive procrastinated but is there a way to get hulu for free back? It would really help me out. Regardless of the response you give me I now know to ALWAYS update payment info Right away after a change... Thanks for your time
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Customer service issue
Reported by GetHuman2947593
May 19th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 35608 others
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GetHuman2947593 started working on this issue
May 19th 3:08am