Hi, *About a month ago I thought maybe my Spotify account had been canceled, so I opene...

GetHuman1321628's customer service issue with Spotify from October 2018

2 views | 15238 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman1321628's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1321628's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1321628 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1321628 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1321628 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1321628's own words
Hi, *About a month ago I thought maybe my Spotify account had been canceled, so I opened another one as a student. I was not aware that it was cheaper and fore over a year I have been paying the full price. It turns out, my original account was never cancelled and not only have I been paying for a regular and student account, but I also have been paying for a HULU account since January ****. I'm not sure what is going on, but I have multiple accounts under *****@***.com**I would like to cancel my HULU subscription and get it through Spotify. I also would like to cancel the more expensive Spotify account but transfer my playlists to the student account. I would also like to request a refund for the original account, since the month I had opened the student account. For some reason, for about * weeks I was unable to log into my original account. Please call me at ***-***-**** before I am charged again for either account.

GetHuman1321628 did not yet indicate what Spotify should do to make this right.

How GetHuman1321628 fixed the problem

We are waiting for GetHuman1321628 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1321628 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1321628
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15238 others
0 customers following this


GetHuman1321628 started working on this issue
Oct 11th, 2018 8:52pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies