I had signed up for a premium account on Spotify for the past * years, and I have loved...

GetHuman-agsobole's customer service issue with Spotify from July 2018

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The issue in GetHuman-agsobole's own words
I had signed up for a premium account on Spotify for the past * years, and I have loved it! I always recommend it as the best, and have re-applied my student information as I am a student. However, I’ve been wrongly billed **.** monthly although I had in fact reapplied for the student discount. I can see that I’m not the only one that has had this issue, and understand that there are a lot of moving parts within your company - yet I would greatly appreciate some answers on how to fix this as well as get my transactions waved or rightly handled, thank you!
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Customer service issue
Reported by GetHuman-agsobole
Jul 23rd, 2018 - 10 mons ago
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GetHuman-agsobole started working on this issue
Jul 23rd, 2018 8:24pm