Credit card was charged $**.**. I am on spotify free and should not be charged monthly...

GetHuman-klayton's customer service issue with Spotify from July 2018

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The issue and preferred resolution, in GetHuman-klayton's own words:
Credit card was charged $**.**. I am on spotify free and should not be charged monthly. Please refund the card
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-klayton
Jul 19th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman-klayton started working on this issue
Jul 19th 1:30pm