I cancelled my Spotify subscription a June *nd and I am still being billed on my bank...

GetHuman-mataya's customer service issue with Spotify from July 2018

Help with my Spotify issue
The issue in GetHuman-mataya's own words
I cancelled my Spotify subscription a June *nd and I am still being billed on my bank card.**please see copy of email below:**This is our last goodbye*Spotify ******@***.com****Thanks, mataya-*. Your Spotify account is now closed. **You can reactivate it within the next * days by clicking the button below. After * days, your account cannot be reactivated (but you can always create a new one).
GetHuman-mataya did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-mataya
Jul 2nd, 2018 - 10 mons ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 6384 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-mataya started working on this issue
Jul 2nd, 2018 9:42pm
GetHuman-mataya indicated the issue is not fixed yet.
Jul 5th, 2018 10:46pm
GetHuman-mataya indicated the issue is not fixed yet.
Jul 5th, 2018 10:48pm