I had spotify premium for a year before all this happen and since early this year(Feb...

GetHuman840381's customer service issue with Spotify from July 2018

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The issue in GetHuman840381's own words
I had spotify premium for a year before all this happen and since early this year(Feb.****) I was no longer available to my spotify premium. I thought OK maybe I have to renew my subscription but didn't care to do so bc I have no money to keep paying for it. In my account with yall it says if I want a free trial to log in or I can upgrade to PREMIUM for x amount of money witch I NEVER DID. I still have my account but I have the ads and no ability to skip songs so I know I have NO PREMIUM privilege and the ads say log on for **days free trial witch I haven't bc I really don't ever use it anymore. But I'd really like to know why am I still getting charged **.** each month since Feb. ****? I'd like for yall to put my money back since I didn't have access to the premium content. Thank you!
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Spotify

Customer service issue
Reported by GetHuman840381
Jul 2nd, 2018 - a yr ago
I have an issue with Spotify too
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GetHuman840381 started working on this issue
Jul 2nd, 2018 1:19am