STILL NO EMAILS BACK NOR IS THE PROBLEM BEING FUXED

GetHuman837308's customer service issue with Spotify from June 2018

26 views | 6143 similar | 0 following
Help with my Spotify issue
GetHuman837308's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman837308 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman837308 can let us know if they help or not.
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The issue in GetHuman837308's own words
I had let someone use my card for a free trial start with you. I was told that they had canceled the account, after I asked them to. Come to find out he never did cancel it and I have been charged for * months of something I dont even use and cant cancel it myself. Please if I could get the account deleted and my * month refund. I would greatly appreciate it. Also I dont have any information on the account. I just have my debit card information for the payment.
Devin gray is the name on the account. *Dont know the email*Dont know zip or birthday**My birthday is **-**-** zip ******Email is *****@***.com
Returning my * month refund.
I dont have an account with spotify.
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Spotify

Customer service issue
Reported by GetHuman837308
Jun 30th, 2018 - 3 years ago
Fixed
Seen by 26 customers so far
Similar issue to 6143 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman837308 started working on this issue
Jun 30th, 2018 7:07pm
GetHuman837308 indicated the issue is not fixed yet.
Jun 30th, 2018 8:20pm
GetHuman837308 indicated the issue is not fixed yet.
Jun 30th, 2018 8:21pm
GetHuman837308 indicated the issue is not fixed yet.
Jun 30th, 2018 8:21pm
GetHuman837308 indicated the issue is not fixed yet.
Jun 30th, 2018 8:21pm
GetHuman837308 indicated the issue is not fixed yet.
Jun 30th, 2018 8:25pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 1st, 2018 8:18pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 1st, 2018 8:18pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 9th, 2018 2:56pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 9th, 2018 2:57pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 9th, 2018 2:57pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 9th, 2018 2:57pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 12th, 2018 7:40pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 15th, 2018 10:32pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 15th, 2018 10:32pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 16th, 2018 1:39am
GetHuman837308 indicated the issue is not fixed yet.
Jul 16th, 2018 1:40am
GetHuman837308 indicated the issue is not fixed yet.
Jul 30th, 2018 8:35pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 30th, 2018 8:37pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 30th, 2018 8:37pm
GetHuman837308 indicated the issue is not fixed yet.
Jul 30th, 2018 8:38pm
GetHuman837308 indicated the issue is not fixed yet.
Aug 15th, 2018 2:18am
GetHuman837308 indicated the issue is not fixed yet.
Aug 15th, 2018 2:19am
GetHuman837308 indicated the issue is not fixed yet.
Aug 15th, 2018 2:19am

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