Dear Spotify help desk- *Since you've reformatted the app, on my I-device, after the la...

GetHuman-lordtomf's customer service issue with Spotify from June 2018

4 views
 | 
223 similar
 | 
0 following
Help with my Spotify issue
GetHuman-lordtomf's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lordtomf will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lordtomf can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lordtomf's own words
Dear Spotify help desk- *Since you've reformatted the app, on my I-device, after the latest update was performed. . I'm not easily finding all my music- a lot of it yes, but All of my albums, &yes it's a bunch, don't seem to be pulling up. No KISS albums for example. On the home screen you can tap artists but none of my actual, saved, down-loaded Artists pop up.. just people I've looked into, recently. How do I access all my artists, any of my artists, like Prince- under P, alphabetically. .? And the easiest way to play music from My Library is through Playlists, but I don't prefer my playlists over finding Songs (where'd that option go?) and playing music by Artists and Albums. What happened?** Thank you, sincerely- Thomas Valdez
GetHuman-lordtomf did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-lordtomf fixed the problem
We are waiting for GetHuman-lordtomf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lordtomf fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-lordtomf
Jun 6th, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 223 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-lordtomf started working on this issue
Jun 6th, 2018 4:05am
GetHuman-lordtomf indicated the issue is not fixed yet.
Jun 6th, 2018 5:57pm
GetHuman-lordtomf indicated the issue is not fixed yet.
Jun 15th, 2018 3:01am