I just joined premium family and no one is able to login as a premium user. The app j...

GetHuman-legacyda's customer service issue with Spotify from June 2018

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The issue in GetHuman-legacyda's own words
I just joined premium family and no one is able to login as a premium user. The app just keeps telling me to upgrade to premium. Below is a copy of my payment receipt.** Your Premium for Family receipt*****June **, *****Order ID: *********************Premium for Family *$**.** **** month**Total *$**.** ******Payment Method*Card (**** **** **** ****)*****Username***hv*yhly*btefnusqlebiwxq*****You have authorized Spotify to automatically charge you the above price each month until you cancel. If the price changes, we’ll notify you beforehand. You can check your renewal date or cancel at any time on your Account page following the instructions here. No partial refunds. Family Plan Terms apply.
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Spotify

Customer service issue
Reported by GetHuman-legacyda
Jun 1st, 2018 - 2y ago
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Timeline
GetHuman-legacyda started working on this issue
Jun 1st, 2018 2:56pm
GetHuman-legacyda confirmed the issue is fixed. Hooray!
Jun 4th, 2018 5:01pm