In may ** ****, in the process of upgrading my free Spotify to Premium in my labtop, I...

GetHuman738549's customer service issue with Spotify from June 2018

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The issue in GetHuman738549's own words
To unify the two accounts I created by error. ... In may ** ****, in the process of upgrading my free Spotify to Premium in my labtop, I created -by error- a second account.*The free Spotify account created in summer **** with username: markella**kara and email: *****@***.com. *The premium Spotify account created in may ** **** with Username: mgujtpSrb*Kv*gfbg**c*iodz and email: *****@***.com.*At first, after the upgrading, I didn't have access to my free Spotify account, neither could I connect to facebook as before. Now I found my free Spotify account, by I can't have access to my Premium account. What can I do? The best solution for me would be to unify the two accounts in the Premium account with facebook connection. My date of birth is **********. My zip code: *****.*Kind regards,*Markella Karamaouna
It is frustrating the fact that two accounts were created by error -one for free the other for premium spotify- and now I can't have access to both of them or unify them.
I want to unify the two accounts keeping the second -and new one- Premium Spotify account without losing the data I saved -lists, artists e.tc.- in the free Spotify. I have the free Spotify account since summer ****.
I was excited listening to free Spotify since summer ****, that's why I decided some days ago to upgrade to Premium.
At the moment -after hours of trying- I got the Premium version -and account- in my mobile phone *************, with facebook connection, and the free Spotify version and account in my labtop without facebook connection.
I have an issue with Spotify too
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Spotify

Customer service issue
Reported by GetHuman738549
Jun 1st, 2018 - 2y ago
I have an issue with Spotify too
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Seen by 23 customers so far
Similar issue to 636 others
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Timeline
GetHuman738549 started working on this issue
Jun 1st, 2018 2:54pm
GetHuman738549 indicated the issue is not fixed yet.
Jun 1st, 2018 5:18pm
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Jun 1st, 2018 5:31pm
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Jun 1st, 2018 5:39pm
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Jun 1st, 2018 5:53pm
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Jun 1st, 2018 5:54pm
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Jun 1st, 2018 5:56pm
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Jun 1st, 2018 6:00pm
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Jun 1st, 2018 6:01pm
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Jun 1st, 2018 6:01pm
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Jun 1st, 2018 6:01pm
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Jun 1st, 2018 6:02pm
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Jun 1st, 2018 6:03pm
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Jun 2nd, 2018 10:30pm
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Jun 4th, 2018 5:16pm
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Jun 4th, 2018 5:17pm
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Jun 4th, 2018 5:17pm
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Jun 4th, 2018 9:18pm
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Jun 4th, 2018 9:18pm
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Jun 17th, 2018 9:46pm
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Jun 24th, 2018 6:33pm
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Jun 24th, 2018 6:33pm
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Jun 29th, 2018 1:20pm