Hello my name is Diane Cottongim. My husband signed up for Spotify a while ago with hi...

GetHuman637919's Cancel subscription issue with Spotify from April 2018

Help with my Spotify issue
The issue in GetHuman637919's own words
Hello my name is Diane Cottongim. My husband signed up for Spotify a while ago with his information. My husbands name was Fred Cottongim. He has passed away. I have been trying to get in contact with you to cancel his subscription but cannot get a hold of anyone. I believe he signed up with his email address F*****@***.com. My credit card is still being charged for this service and I need it cancelled. The Visa you are charging ends in ****. Please assist me with this?
GetHuman637919 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman637919 fixed the problem
I TEX THEM APRIL IS THE LAST PAYMENT SO I PAID THEM *.** FOR APRIL THAT WAS TO DAY MAY ** **** THANK YOU FOR YOUR HELP DIANE COTTONGIM
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Spotify

Cancel subscription issue
Reported by GetHuman637919
Apr 28th, 2018 - a yr ago
I have an issue with Spotify too
Fixed
GetHuman637919 shared how to fix
Seen by 7 customers so far
Similar issue to 47475 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman637919 started working on this issue
Apr 28th, 2018 5:53pm
GetHuman637919 indicated the issue is not fixed yet.
Apr 29th, 2018 9:18pm
GetHuman637919 confirmed the issue is fixed. Hooray!
May 10th, 2018 8:26pm