I had bought my tickets to fly from Chicago to Dallas on August **, my Confirmation is...

GetHuman-camachoo's Refund a Charge issue with Spirit from August 2020

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The issue in GetHuman-camachoo's own words
I had bought my tickets to fly from Chicago to Dallas on August **, my Confirmation is SEKMHZ. When I get to the airport and tried to check in on the machine, it said that I was checking in to early, so I went to an agent, they couldn’t find my flight, when they finally found it, it said that someone had changed my flight to travel on September *st, I told them I wasn’t aware of that, and that couldn’t be me, they told me to travel on the same day I had bought my tickets I had to pay a difference of $**, so I payed it cause I had to travel and not miss my flight. But the agent told me to call and get a refund of what I payed cause I never did those changes. Can I please get that refund. Thank you

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Spirit

Refund a Charge issue
Reported by GetHuman-camachoo
Aug 30th, 2020 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3205 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking

Timeline

GetHuman-camachoo started working on this issue
Aug 30th, 2020 7:45am
GetHuman-camachoo indicated the issue is not fixed yet.
Aug 30th, 2020 12:38pm