WELL I HAD A FLIGHT CANCELLED TODAY WHICH SPIRIT IS CLAIMING WAS DUE TO Force Majeure...

GetHuman3540816's customer service issue with Spirit from September 2019

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The issue in GetHuman3540816's own words
WELL I HAD A FLIGHT CANCELLED TODAY WHICH SPIRIT IS CLAIMING WAS DUE TO Force Majeure, WHICH IT CLEARLY WASNT, AS THE PLANE THAT I WAS MEANT TO BE FLYING ON FLEW BCK EMPTY, WE SPOKE TO THE PILOT AND HE INFORMED US THIS, AS HE WAS IN THE QUE, AND I QUESTIONED HIM ABOUT IF HE WAS GOING TO FLY AND HE SAID HE IS, BUTTHERES NO CABIN STAFF, THAT IS NOT ANYTHING TODO WITH WEATHER OR IT MIGHT BE A KNOCK ON EFFECT OF BAD MANERGING BUT NOT DUE TO EXTREAM WEATHER, I MISSED MY CONECTING FLIGHTS , SPIRIT FINALY OFFERED ME A FLIGHT TO BOSTON ON THE **TH OF SEPTEMBER. AND I CONTACTED MY AGENT TO SEE THEIR GARANTEE, BUT THEY ARE SAYING THEY CARNT APPLY THEIR GARANTEE IF IT WAS DUE TO Force Majeure.. WHICH IT CLEARLY WASNT , IF A FLIGHT SPIRIT FLIGHT FLEW THE NIGHT BEFORE MY FLIGHT LEAVING ORLAND TOWARD BOGOTA
i want them to own up and admit that its not due to weather, its due to other things, the already flew from the zone , and then bck and empty plane, and we was told at the airport there was no flight crew.. so every other airline had flight crew and , im guessing same weather. an same planes, that leads me to belive it was due to other things than the weather, if you exited orlando the hurricane never turned around and came bck again , did it??
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Spirit

Customer service issue
Reported by GetHuman3540816
Sep 5th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 7451 others
0 customers following this

Timeline

GetHuman3540816 started working on this issue
Sep 5th, 2019 10:21pm
GetHuman3540816 indicated the issue is not fixed yet.
Sep 6th, 2019 2:45am
GetHuman3540816 indicated the issue is not fixed yet.
Sep 6th, 2019 2:56am

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