My name is Linda, Operator *** at Call for Action Seven on your Side. I am calling on...

GetHuman1687574's customer service issue with Spirit from December 2018

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The issue in GetHuman1687574's own words
My name is Linda, Operator *** at Call for Action Seven on your Side. I am calling on behalf of Ms. Kristy Armada. She booked a flight for * to NJ from Florida in May **** for June **** travel. She paid *** in points plus $*** credit card for baggage. She was not allowed to board as she was told she was too late. The flight departed *.* hours later but she still could not board. In addition she was charged $*** for her bags which was not refunded even though she did not check those bags. I have tried contacting you via phone but was unable to speak to anyone. Please call me to discuss these issues further - ***-***-****
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Spirit

Customer service issue
Reported by GetHuman1687574
Dec 4th, 2018 - 2 mons ago
I have an issue with Spirit too
Not resolved
Seen by 1 customer so far
Similar issue to 2665 others
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Timeline
GetHuman1687574 started working on this issue
Dec 4th, 2018 3:42pm