It appears I got charged twice for my last flight. I took one round-trip to Florida fro...

GetHuman1665334's customer service issue with Spirit from December 2018

4 views
 | 
2605 similar
 | 
0 following
Help with my Spirit issue
Next: our robot will wait on hold for GetHuman1665334 to get a Spirit rep on the line!
Always use the GetHuman Phone tocall Spirit. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1665334's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman1665334's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1665334 may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman1665334's own words
It appears I got charged twice for my last flight. I took one round-trip to Florida from Kansas City, Missouri for $***.**, but then was charged the same day (**********) for another amount of $***.**. I would like reimbursed as this caused my travel money to be held up while I was away from home and I did not book multiple flights.*I also recorded the name of a flight attendant from my flight out of Kansas City. I've never left a bad review and don't want it to effect Spirit reviews as I've always received great service, but this lady had a horrible attitude towards the people around me. She also appeared to be training an attendant and I would hate for her level of service to be spread. I would like to leave her name and some feedback on that situation without posting it where customers will see and judge Spirit overall. If I could be provided with an email or number to leave that comment with I would appreciate it.
GetHuman1665334 did not yet indicate what Spirit should do to make this right.
I have an issue with Spirit too
How GetHuman1665334 fixed the problem
We are waiting for GetHuman1665334 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spirit's attention and get better help faster. Tap below to get started.
Having Spirit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1665334 fixes it.
This email address isn't valid

Spirit

Customer service issue
Reported by GetHuman1665334
Dec 1st, 2018 - 6 mons ago
I have an issue with Spirit too
Not resolved
Seen by 4 customers so far
Similar issue to 2605 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1665334 started working on this issue
Dec 1st, 2018 1:57am