I want to ask for help so that if they can cancel my flight and return the money or mov...

GetHuman-clemena's customer service issue with Spirit from October 2018

5 views | 1935 similar | 0 following
Help with my Spirit issue
First: share to improve GetHuman-clemena's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-clemena to get a Spirit rep on the line!
Always use the GetHuman Phone to call Spirit. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-clemena may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman-clemena's own words
I want to ask for help so that if they can cancel my flight and return the money or move my flight for another date I will explain the reason.*** weeks ago my father-in-law passed away. We hired a funeral service where the reason is to take him to give his Christian sepulture to Guatemala. the agent of the funeral home had given us a date where he would buy the flight to send the body of my fire and it would be the day ** to October ** but * hours ago the agent of the funeral home informed me that he had not found a flight and that I knew if it would be possible to send the body in these days. leaving us in a bad position because also for work we do not have many days of leave and also my flight was for a date and the main thing for me is to be with my husband and be in the last residence of my father-in-law.**I ask you to really understand me we are so disappointed of the funeral home by the time*delayed and being unresponsive with us since we now do not find ourselves in this situation because we would lose our presence the moment the body arrives in Guatemala and without anyone receiving it, since his wife and children all moved from Houston to Guatemala at that time.*for the same reason I take the boldness of losing them the help that cancel my flight and that they give me back my money since as you can verify the agent of the funeral home does not have a date agreed to send the please can you contact to me in this email o in my email. but please really I need you help. if you need all information I have the death paper and letter for the funeral . is if you need because I don't have here the option for attachemen the letter

GetHuman-clemena did not yet indicate what Spirit should do to make this right.

How GetHuman-clemena fixed the problem

We are waiting for GetHuman-clemena to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spirit's attention and get better help faster. Tap below to get started.
Having Spirit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-clemena fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-clemena
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1935 others
0 customers following this


GetHuman-clemena started working on this issue
Oct 16th, 2018 11:38pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians