Need to change my reservation and I am confused about pricing.

GetHuman-zenmetaf's customer service issue with Spirit from August 2018

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The issue in GetHuman-zenmetaf's own words
The problem: Need to change my reservation and I am confused about pricing.
GetHuman-zenmetaf did not yet indicate what Spirit should do to make this right.
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Spirit

Customer service issue
Reported by GetHuman-zenmetaf
Aug 22nd, 2018 - 3 mons ago
I have an issue with Spirit too
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Seen by 3 customers so far
Similar issue to 1438 others
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Timeline
GetHuman-zenmetaf started working on this issue
Aug 22nd 12:12am