I purchased the $* Fare Club with my credit card and went to purchase a ticket. How doe...

GetHuman-dordiway's customer service issue with Spirit from June 2018

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The issue in GetHuman-dordiway's own words
I purchased the $* Fare Club with my credit card and went to purchase a ticket. How does one get the benefits of the membership? I've listened to all the information on your phone help line. I've read everything on your web site and it said the benefits started immediately. Unfortunately after * attempts to purchase the fare, a message is received telling how much can be saved with the purchase of the $* fare club. When I signed up and gave my credit card information and thought the purchase was completed. I'm sorry, I just don't know if I have a membership. A simple email confirmation would be helpful. Dean Ordiway **** *** ***.
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Customer service issue
Reported by GetHuman-dordiway
Jun 7th, 2018 - a yr ago
I have an issue with Spirit too
Seen by 4 customers so far
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Items needed
Name on booking
Booking reference
Email on booking
GetHuman-dordiway started working on this issue
Jun 7th, 2018 8:10pm
GetHuman-dordiway confirmed the issue is fixed. Hooray!
Jun 11th, 2018 12:52pm