using my credit and was told I had ** additional days. I was told I would receive an em...

GetHuman626020's customer service issue with Spirit from April 2018

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Help with my Spirit issue
Before contacting them, items GetHuman626020 may need:
Name on booking, Booking reference, and Email on booking
GetHuman626020's next move: have a Spirit rep call.
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The issue and preferred resolution, in GetHuman626020's own words:
use my credit for a previous cancellation ... using my credit and was told I had ** additional days. I was told I would receive an email and I still have not
I have gotten nowhere with your customer service department despite * calls and being on hold over * hours
I trust that Spirit will make this right and come up with a resolution that is fair.
Help with my Spirit issue
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Spirit

Customer service issue
Reported by GetHuman626020
Apr 24th, 2018 - 3 mons ago
I have an issue with Spirit too
Not resolved
Seen by 2 customers so far
Similar issue to 1073 others
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Timeline
GetHuman626020 started working on this issue
Apr 24th 9:02pm