I had to cancel a flight due to covid last Fall and I have a code I am trying to use to...

GetHuman6126319's customer service issue with Spirit Air from May 2021

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Name on booking, Booking reference, and Email on booking
The issue in GetHuman6126319's own words
I had to cancel a flight due to covid last Fall and I have a code I am trying to use to get my $***.** to book a flight and it is stating that the code is not matching the person. I am the person who booked and paid for the flight last fall. I need to get this resolved so I can use the money Spirit has already taken from me. **My name is Katrina Wagner and the cancelation code that was given to me was WJDPTN .**Thank you

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Spirit Air

Customer service issue
Reported by GetHuman6126319
May 29th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3109 others
0 customers following this

Timeline

GetHuman6126319 started working on this issue
May 29th 3:39pm