Just got a recent bill and it jumped up from $**.** up to $**.**.*I’m ** yrs old and on...

GetHuman4675145's Lower My Bill issue with Spectrum from April 2020

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The issue in GetHuman4675145's own words
Just got a recent bill and it jumped up from $**.** up to $**.**.*I’m ** yrs old and on a fixed income. I’ve been a long time customer and never missed a payment. I can’t afford this new amount. Want to know how o can get this amount back down to the $**.**. Otherwise, I may have to cancel service. It has something to do with a local broadcast charge and local network affiliated tv stations. I’d be happy to give up those tv stations to get back to the $**.** amount. I just can’t afford more than that amount. *I would like Spectrum to work with me to get the amount back down to where I can afford to keep my service!

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Spectrum

Lower My Bill issue
Reported by GetHuman4675145
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2133 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman4675145 started working on this issue
Apr 19th 6:18am

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