Account * ***-*********-*****Since my retirement I need to lower my Spectrum bill. Whi...

GetHuman1033114's customer service issue with Spectrum from August 2018

Help with my Spectrum issue
Tip from another customer
Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman1033114's own words
Account * ***-*********-*****Since my retirement I need to lower my Spectrum bill. Which TV channel package do I have? Starter, Standard or Preferred?*On my monthly statement it says I have Starter TV and Standard TV, should I have both?**My statement also says I have Extreme Internet. I might not need that. What are the different Internet plans you offer?**Thanks,**James Turner***** Esher Dr*Walkertown, NC *****
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Spectrum

Customer service issue
Reported by GetHuman1033114
Aug 24th, 2018 - 4 mons ago
I have an issue with Spectrum too
Fixed
GetHuman1033114 shared how to fix
Seen by 3 customers so far
Similar issue to 300 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1033114 started working on this issue
Aug 24th 8:48pm
GetHuman1033114 confirmed the issue is fixed. Hooray!
Aug 25th 9:49pm