Our connecting flight with Southwest Airlines was canceled on our way to the connecting...

GetHuman6696212's Refund a Charge issue with Southwest Airlines from October 2021

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The issue in GetHuman6696212's own words
Our connecting flight with Southwest Airlines was canceled on our way to the connecting airport. When we arrived, we were told our connecting flight home was canceled and we became instantly stuck in St. Louis, Missouri. We had to use two different Uber’s to find a hotel that had a availability. We live in Oklahoma and thankfully someone was able to drive *.* hours to come get us after waiting outside of a McDonalds for * hours (I am also pregnant, I should mention) We then had to drive *.* hours back to Wichita so I could get my car from the parking garage. This resulted in nearly ***$ Put on credit cards as we were literally stranded. The next available flight would be on Tuesday, October **th. This is unacceptable to leave people stranded and left to their own to figure out what to do to get home. We didn’t have our luggage. They said they couldn’t find it in the St. Louis airport and the best thing we could do is wait to get it from Wichita KS airport. It is Monday ***** and I won’t have my luggage until tomorrow.

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Southwest Airlines

Refund a Charge issue
Reported by GetHuman6696212
Oct 11th, 2021 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 545 others
0 customers following this


GetHuman6696212 started working on this issue
Oct 11th, 2021 3:15pm