On Friday, June ** I had a layover in Baltimore for ** hours. It was raining in Baltimo...

GetHuman-freddam's customer service issue with Southwest Airlines from June 2021

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The issue in GetHuman-freddam's own words
On Friday, June ** I had a layover in Baltimore for ** hours. It was raining in Baltimore and when I arrived at my destination in Jacksonville ( confirmation number *PZGV*)*the contents of the my suitcase were totally wet inside and outside. I was scheduled to attend an event that night and had to make unusual arrangements to have something to wear. I would like Southwest to compensate me for their failure to keep my belongings in the condition they were when I started my flight in Albany. Fredda Merzon

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Southwest Airlines

Customer service issue
Reported by GetHuman-freddam
Jun 15th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2048 others
0 customers following this

Timeline

GetHuman-freddam started working on this issue
Jun 15th 2:31pm
GetHuman-freddam indicated the issue is not fixed yet.
Jun 15th 7:28pm
GetHuman-freddam indicated the issue is not fixed yet.
Jun 15th 8:59pm

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