I have been trying to get a refund or credit towards another flight from our cancellati...

GetHuman3771069's customer service issue with Southwest Airlines from October 2019

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The issue in GetHuman3771069's own words
I have been trying to get a refund or credit towards another flight from our cancellation on *-** to Florida due to the hurricane that was suppose to hit while we were down there until Sept. *th it was ** of us travelling and it didn't sit right with me to go not knowing what would've happened rather it would've been us not returning for days or a wk or not returning at all because something happened to someone. I have tics to Universal Studios that expire Dec. ** that I cannot get a refund from because I bought them on Groupon. I am asking for an answer so we can rebook our flights while they are still at an affordable price for me and the kids still want to go with two of the * children that are travelling this is there first time flying and going to Universal

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Southwest Airlines

Customer service issue
Reported by GetHuman3771069
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 6355 others
0 customers following this

Timeline

GetHuman3771069 started working on this issue
Oct 15th, 2019 7:32pm
GetHuman3771069 indicated the issue is not fixed yet.
Oct 16th, 2019 12:48pm
GetHuman3771069 indicated the issue is not fixed yet.
Oct 17th, 2019 12:50pm