I have been trying to get a refund or credit towards another flight from our cancellati...

GetHuman3771069's customer service issue with Southwest Airlines from October 2019

Help with my Southwest Airlines issue
First: share to improve GetHuman3771069's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3771069 may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman3771069's own words
I have been trying to get a refund or credit towards another flight from our cancellation on *-** to Florida due to the hurricane that was suppose to hit while we were down there until Sept. *th it was ** of us travelling and it didn't sit right with me to go not knowing what would've happened rather it would've been us not returning for days or a wk or not returning at all because something happened to someone. I have tics to Universal Studios that expire Dec. ** that I cannot get a refund from because I bought them on Groupon. I am asking for an answer so we can rebook our flights while they are still at an affordable price for me and the kids still want to go with two of the * children that are travelling this is there first time flying and going to Universal

GetHuman3771069 did not yet indicate what Southwest Airlines should do to make this right.

I have an issue with Southwest Airlines too
How GetHuman3771069 fixed the problem

We are waiting for GetHuman3771069 to fix the problem and share the solution with the rest of us customers.

Please help with my Southwest Airlines issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Southwest Airlines customer problems.
How Do I Start Earning Frequent Flyer Miles with Southwest Airlines?How Do I Redeem My Frequent Flyer Miles for a Flight with Southwest Airlines?How Do I File a Lost Baggage Claim with Southwest Airlines?What Do I Do If My Southwest Airlines Flight Was Cancelled?What Do I Do If My Southwest Airlines Flight Is Delayed?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Southwest Airlines flight bookinghad credit on southwest airlineSouthwest Airlines departing flights terminalI am trying to get a receipt from my flight on Southwest Airlines so I can file m...Can I bring a carry on for a flight with Southwest Airlines ?I need a Southwest airlines flight change to a different flight
FIX: I did get a human using the advice here. I went to option five and then three...Southwest Airlines cancelled flight, need to rebook a flight today immediatelyI am trying to call Southwest Airlines to speak to an agent from Mexico for a fli...TRYING TO GET A HOLD OF CUSTOMER RELATIONS SOUTHWEST AIRLINES I AM MISSING MY FLIGHTSI want to take new flight for southwest airlines from JFK to MCO but i am getting...
Do you have a customer issue as well?
We can help you get Southwest Airlines's attention and get better help faster. Tap below to get started.
Having Southwest Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Southwest Airlines

Customer service issue
Reported by GetHuman3771069
Oct 15th, 2019 - 2 years ago
I have an issue with Southwest Airlines too
Not resolved
Seen by 15 customers so far
Similar issue to 6355 others
0 customers following this

Timeline

GetHuman3771069 started working on this issue
Oct 15th, 2019 7:32pm
GetHuman3771069 indicated the issue is not fixed yet.
Oct 16th, 2019 12:48pm
GetHuman3771069 indicated the issue is not fixed yet.
Oct 17th, 2019 12:50pm