So today I wanted to switch my flight to a earlier flight. They wanted to charge me...
GetHuman-pgoulder's customer service issue with Southwest Airlines from October 2018
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So today I wanted to switch my flight to a earlier flight. They wanted to charge me ***.** to do so. Here the funny thing. You overbooked the **** pm flight and where asking for volunteers and giving them a ***.** voucher AND reimbursing the one way flight AND a hotel. BUT you couldnt HELP me !!!Really what did you save right there. I would have given up my seat But you made me sit in this airport for * hours . Thanks for that customer service. KCHRQH
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