So today I wanted to switch my flight to a earlier flight. They wanted to charge me...

GetHuman-pgoulder's customer service issue with Southwest Airlines from October 2018

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So today I wanted to switch my flight to a earlier flight. They wanted to charge me ***.** to do so. Here the funny thing. You overbooked the **** pm flight and where asking for volunteers and giving them a ***.** voucher AND reimbursing the one way flight AND a hotel. BUT you couldnt HELP me !!!Really what did you save right there. I would have given up my seat But you made me sit in this airport for * hours . Thanks for that customer service. KCHRQH
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Southwest Airlines

Customer service issue
Reported by GetHuman-pgoulder
Oct 19th, 2018 - 25d ago
I have an issue with Southwest Airlines too
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GetHuman-pgoulder started working on this issue
Oct 19th 2:44am
GetHuman-pgoulder indicated the issue is not fixed yet.
Oct 20th 3:05am
GetHuman-pgoulder confirmed the issue is fixed. Hooray!
Oct 20th 3:05am