My wife and I were scheduled to fly from Dulles (DC) to Austin, Tx leaving around * yes...

GetHuman-jflewis's customer service issue with Southwest Airlines from October 2018

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The issue in GetHuman-jflewis's own words
My wife and I were scheduled to fly from Dulles (DC) to Austin, Tx leaving around * yesterday. The flight was cancelled. I was sent, but did receive until today, an email at *:** after we had already left for the airport. When we arrived at Dulles we were told that we had been changed to a flight leaving Reagan at *:**. Our ride had already left the airport and had to return. DC rush hour traffic is rediculous and we barely made our flight. We are both in our **s and there was a great deal of stress. We always fly Southwest, but were very dissapointed in the degree of customer service in this instance.
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Southwest Airlines

Customer service issue
Reported by GetHuman-jflewis
Oct 10th, 2018 - 3 mons ago
I have an issue with Southwest Airlines too
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Seen by 3 customers so far
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GetHuman-jflewis started working on this issue
Oct 10th, 2018 6:24pm