Constant non delivery. For the last few months my paper delivery is erratic at best. De...

GetHuman-garygapp's customer service issue with South Florida Sun-Sentinel from May 2018

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The issue in GetHuman-garygapp's own words
Resolve delivery issue ... Constant non delivery. For the last few months my paper delivery is erratic at best. Despite daily complaints to customer service and asking for credit, nothing changes. For two weeks I've been promised a call back from delivery supervisor. Never happened. I'll try this online, ready to cancel and demand refund. How do you ignore your customers. Unbelievable!
I received the same scripted response as to how the problem would be resolved, day after day. When pressed I was told we are in the Philippines and our hands are tied. All we can do is send a email.
Daily delivery of my paid newspaper. Or explaining what the problem is and whats being done about it.
Been a customer for over ** years and subscriber for over * years.
Tried reaching out to a supervisor but I did not receive a call back.
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South Florida Sun-Sentinel

Print newspaper
Customer service issue
Reported by GetHuman-garygapp
May 18th, 2018 - 10 mons ago
I have an issue with South Florida Sun-Sentinel too
Fixed
Seen by 20 customers so far
Similar issue to 203 others
0 customers following this
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Timeline
GetHuman-garygapp started working on this issue
May 18th, 2018 10:28pm
GetHuman-garygapp shared this issue with friends on Facebook
May 18th, 2018 10:29pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 18th, 2018 11:34pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 19th, 2018 11:33pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 20th, 2018 2:42pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 20th, 2018 6:55pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 20th, 2018 7:13pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 20th, 2018 7:15pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 20th, 2018 7:15pm
GetHuman-garygapp indicated the issue is not fixed yet.
May 22nd, 2018 12:43am