Dear supporterers,*We have a Sony Bravia (KD-**X****E)*with the latest software (so it...
GetHuman-niilz's customer service issue with Sony from January 2019
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The issue in GetHuman-niilz's own words
Dear supporterers,*We have a Sony Bravia (KD-**X****E)*with the latest software (so it says):*v*.***-****-*.***-*****Suddenly the NETFLIX-Button on the remote only opens Netflix until the Neflix-Logo shows up. Also choosing Neflix from the App-menu under the home-button, ends in the same result. Just the Logo.*If we start Netflix via our PS* though it works just fine.*Also if we start Amazon Prime Video via the App-Menu, it also works just fine.*Just Netflix, started through the TV does not work.*I would highly appreciate help, info, anything actually.*Thanks in advance.*Regards*Nils
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