On the PS*, our family loves the interface and its simplicity of use, the best controll...

GetHuman1613193's customer service issue with Sony from December 2018

1 view
1259 similar
0 following
Help with my Sony issue
Next: our robot will wait on hold for GetHuman1613193 to get a Sony rep on the line!
Always use the GetHuman Phone tocall Sony. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1613193's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1613193's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1613193 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman1613193's own words
On the PS*, our family loves the interface and its simplicity of use, the best controller ever designed, and has never had a mechanical issue with any of the * play stations he has purchased.**Thanks to a great Black Friday sale, he purchased two more Play Stations to use at each of the * types of chairs for his condition in the home and the third is his standing play station.**Play Station discriminates against its handicapped users. My son has a severe back disease which crumbles his discs. As it is rare, there are no research studies being done. He is unable to sit in one position for long and has to use various types of chairs and standing throughout the day.**In our home we currently have * play stations in various rooms. My son has purchased a total of * play stations and has purchased rocket league at least that many times as well as other games. **Yet your system treats him like a criminal and does not allow him to go to the different stations. His account is carballforeva. (PSN ID)**Play Station sign in will not let him play the games he purchased across the various playstations. It treats him like criminal. It locks him out.**When you have a superior product, it should be the expectation that there will be customers who will have more than one console. **How are you going to solve this discrimination against your users who are your most loyal?**What information do you need from him to correct this Sony created problem?
GetHuman1613193 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman1613193 fixed the problem
We are waiting for GetHuman1613193 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sony email you?
This email address isn't valid
Follow this issue
See how GetHuman1613193 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1613193
Dec 4th, 2018 - 2 mons ago
I have an issue with Sony too
Not resolved
Seen by 1 customer so far
Similar issue to 1259 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1613193 started working on this issue
Dec 4th, 2018 2:07pm