On the PS*, our family loves the interface and its simplicity of use, the best controll...

GetHuman1613193's customer service issue with Sony from December 2018

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Help with my Sony issue
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The issue in GetHuman1613193's own words
On the PS*, our family loves the interface and its simplicity of use, the best controller ever designed, and has never had a mechanical issue with any of the * play stations he has purchased.**Thanks to a great Black Friday sale, he purchased two more Play Stations to use at each of the * types of chairs for his condition in the home and the third is his standing play station.**Play Station discriminates against its handicapped users. My son has a severe back disease which crumbles his discs. As it is rare, there are no research studies being done. He is unable to sit in one position for long and has to use various types of chairs and standing throughout the day.**In our home we currently have * play stations in various rooms. My son has purchased a total of * play stations and has purchased rocket league at least that many times as well as other games. **Yet your system treats him like a criminal and does not allow him to go to the different stations. His account is carballforeva. (PSN ID)**Play Station sign in will not let him play the games he purchased across the various playstations. It treats him like criminal. It locks him out.**When you have a superior product, it should be the expectation that there will be customers who will have more than one console. **How are you going to solve this discrimination against your users who are your most loyal?**What information do you need from him to correct this Sony created problem?

GetHuman1613193 did not yet indicate what Sony should do to make this right.

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Sony

Customer service issue
Reported by GetHuman1613193
Dec 4th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1259 others
0 customers following this

Timeline

GetHuman1613193 started working on this issue
Dec 4th, 2018 2:07pm