Xrb***e does not remain connected to Internet

GetHuman-kwhitemd's customer service issue with Sony from August 2018

Help with my Sony issue
The issue in GetHuman-kwhitemd's own words
The problem: Xrb***e does not remain connected to Internet
GetHuman-kwhitemd did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman-kwhitemd fixed the problem
Reset the modem
Please help with my Sony issue
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Sony

Customer service issue
Reported by GetHuman-kwhitemd
Aug 12th, 2018 - a yr ago
I have an issue with Sony too
Fixed
Seen by 5 customers so far
Similar issue to 359 others
0 customers following this
Items needed
Name
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Where was the item purchased
Timeline
GetHuman-kwhitemd started working on this issue
Aug 12th, 2018 4:27pm
GetHuman-kwhitemd shared this issue with friends on Facebook
Aug 12th, 2018 4:27pm
GetHuman-kwhitemd confirmed the issue is fixed. Hooray!
Aug 13th, 2018 6:01pm