I am so tired of this run around transfer here hold here a waste of days initialy on *-**-** & & tiday *-**-**
GetHuman1004512's customer service issue with Solar City from August 2018
Help with my Solar City issue
GetHuman1004512's next move: talk to Solar City when they open.
Solar City's call center is closed now. We will send GetHuman1004512 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1004512's own words
Give us a new Nest to replace the broken one. ... I was told to call back Derek a Senior Agent.*I email Derek Snr Agent Solar city *yrs our *yrs - *Tesla **-** Derek Snr Agent will send email to m cc fm** @live.com *Customer ***-********Nest *******-*****Account* *******
* yr warranty was. Still in effect *yr warrant with Solar City
Give us a new replacement Nest
Bill is paid every mi th in time because it’s an auto direct pay
Why loose a great customer who’s never been late never complained & has sent you many of our friends as referrals not because we get anything out of it because we were very happy with your service until now.
I have an issue with Solar City too
How GetHuman1004512 fixed the problem
We are waiting for GetHuman1004512 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.