I received a letter in the mail regarding a review on my husband's SSD benefits. We JUS...

GetHuman-caylone's customer service issue with Social Security from March 2019

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The issue in GetHuman-caylone's own words
I received a letter in the mail regarding a review on my husband's SSD benefits. We JUST went through this a few years ago and it was determine he was still and will be disabled on January **th ****. We went * months with no Medical insurance for him or monetary benefits and weren't repayed the full amount owed from when they had taken his benefits (although I filled out the paperwork asking he that his benefits he continued doing the process)!*Mrs. S**** H*** from the Greenville Disability determination office, told me this would not happen again anytime soon and apologized for the way we had been treated. **In March of a **** they began charging him for his part B coverage through medicate although we have extra help!!! *Although out daughter is ** years old, we have not ever received any money for benefits! Nor have we received SSI as per the paper work says we WOULD.**We're now being threatened to be cut off of monetary and medical bebefits again and I desperately need help.**I just started a business (bc I HAVE TO work from home to care for husband, our children and my grandmother who has been diagnosed with dementia ) and I work at night bc my clients are (mostly ) Chinese. This makes it VERY difficult to call early in the morning and the last * or * times I was in hold until after *pm b & although I held on, none had answered my *pm, so I hung up... **I was able to reach someone on * occasions. The first one told me to hold and d didn't come back. The second listened to my story, asked if I was the representative payee, I confirmed & she said "ok, let's get you verified first, what's your social?? " And I was promptly hung up on again...**I'll exhausted and can not handle this.

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Social Security

Customer service issue
Reported by GetHuman-caylone
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 387 others
0 customers following this
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GetHuman-caylone started working on this issue
Mar 27th, 2019 11:22pm