I'd like to cancel my order of Christmas cards from last night. I wanted an embossed f...

GetHuman-marinafe's customer service issue with Snapfish from December 2018

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The issue in GetHuman-marinafe's own words
To figure out which cards came in card stock and what foil cards are ... I'd like to cancel my order of Christmas cards from last night. I wanted an embossed foil card, but it didn't specify stationary*card stock, so I chose one that was card stock before the deadline. I prefer having the picture as the entire card. It was very hard to navigate through the app to find out prices and the kind of card. There weren't many options either. I haven't had this issue before and I've been ordering cards here for years.
I didn't know pricing of any of the cards until checkout and there weren't many options.
Can I cancel my order or get the original card I wanted.
I've been ordering my holiday cards from Snapfish for almost ** years.
I tried calling several times today.
I have an issue with Snapfish too
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Snapfish

Christmas cards
Customer service issue
Reported by GetHuman-marinafe
Dec 3rd, 2018 - a mon ago
I have an issue with Snapfish too
Not resolved
Seen by 6 customers so far
Similar issue to 156 others
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GetHuman-marinafe started working on this issue
Dec 3rd, 2018 4:48pm