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Snapfish Customer FAQ

Top Answers & How-to Guides

How do I Contact Snapfish Customer Service?

The question we are asked most often is about how to talk to Snapfish customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Snapfish Password?

We have written this guide so that you will be able to easily and effectively reset your Snapfish password and get back to...

Can I edit my photos on Snapfish?

Snapfish offers a variety of editing tools for enhancing photos, including basic features like cropping and adjusting...
Ask any question you have about Snapfish customer service, get an answer now.

Recent Snapfish Customer Questions

How can I find out about my orders

You can check the status of your orders by logging into your Snapfish account and navigating to the "Orders" section. There, you'll find details about your recent orders, including their status and tracking information.
Asked Dec 22, 2025 5:57 PM

I ordered a tumbler and recieved a order # 44159400321577 but now it says I don't have any orders

It sounds like there may be an issue with your account or order status. We suggest logging out of your account and then logging back in to check your order history. If the order is still missing, it could help to check your email for confirmation messages. If you need further assistance, there is a link to the most up-to-date contact information right here on this page you are viewing.
Asked Dec 18, 2025 10:14 PM

The color will not change on the spine of my hardcovered book. I clck and drag the new color but it just returns to the background choices

It sounds like there may be a technical issue with the color selection for your hardcover book spine. Make sure you have properly selected the spine area and that any changes are being saved correctly. If the problem persists, consider refreshing the page or trying a different web browser. You can also attempt to clear your cache or check if any updates are available for your browser. If you're still experiencing difficulties, please check the most up-to-date contact information available on the page you're viewing for further assistance.
Asked Nov 29, 2025 6:22 PM

I ordered 5 prints on 11/8/25. Got one email confirming order. no other communication from you since then. order # 42413900321077 . I paid $71 dollars for rush shipping. where is my order? your website says I don't have any orders!

We understand your concern about the missing updates on your order. It's best to check the email inbox associated with your Snapfish account for any messages that may have been sent regarding your order status. If you believe there is an issue with the order, please refer to the most up-to-date contact information available on this page to get assistance.
Asked Nov 11, 2025 9:44 PM

HOW DO I DELETE PICS FROM MY CALENDAR

To delete pictures from your calendar on Snapfish, you typically need to edit the calendar project. Locate the calendar in your projects, open it, and then navigate to the page with the picture you want to remove. There should be an option to delete or remove the photo. After making the changes, be sure to save your project before exiting.
Asked Oct 16, 2025 7:50 PM

Help me with my Snapfish customer service issue

Account Management

How Do I Reset My Snapfish Password?

We have written this guide so that you will be able to easily and effectively reset your Snapfish password and get back to...

Can I edit my photos on Snapfish?

Snapfish offers a variety of editing tools for enhancing photos, including basic features like cropping and adjusting...

Can I reorder previous Snapfish orders?

Yes, customers can reorder from previous Snapfish orders by logging into their account and accessing the "Orders" section,...

How do I download my photos from Snapfish?

To download photos from Snapfish, users should log into their account, go to the "Photos" section, and select the desired...

Payment and Products

What payment methods does Snapfish accept?

Snapfish accepts a variety of payment methods to cater to different customers, including major credit cards like Visa,...

What types of products can I order from Snapfish?

Snapfish provides a variety of products for preserving and sharing memories, including photo prints, personalized photo books,...

Order Processing

How long does it take to receive my Snapfish order?

The delivery time for Snapfish orders depends on factors like product type, shipping method, and destination. Processing can...

Can I track the status of my Snapfish order?

Customers can track their Snapfish orders through confirmation emails sent upon placing an order and shipment notifications. By...

What is Snapfish's return policy?

Snapfish has a customer-friendly return policy allowing returns for issues like defects or errors. Customers should read the...

Can I cancel my Snapfish order?

Once an order is made with Snapfish, cancelling may be limited, especially if it is already being processed. If not yet printed...

Shipping and Discounts

Does Snapfish offer international shipping?

Snapfish does provide international shipping to various countries, but options can differ based on location and product types....

Does Snapfish offer discounts for bulk orders?

Snapfish does provide various discounts and promotions for bulk orders, which can change based on the product type, quantity,...

Photo Creation and Editing

Can I create a photo book using Snapfish?

Snapfish enables users to create personalized photo books easily by choosing from various sizes, layouts, and themes. Users can...

Are there limits on the number of photos I can upload?

Snapfish does have limits on photo uploads, mainly depending on account type and promotions. While users typically can upload...

What kind of photo editing tools does Snapfish provide?

Snapfish provides a range of photo editing tools that enable users to enhance their pictures prior to printing or gift...
We look to the Snapfish issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Snapfish issues reported to GetHuman

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