Snapchat Customer Service Issues

Hello! I recently got locked out of my Snapchat account. I lost all my photos, but luckily had some backed up. Even after creating a new account, I got locked out of it within a minute. I'm unsure why this is happening, as I verified my email for the new account and don't use any spam or third-party extensions. Due to COVID, Snapchat is essential for me to stay in touch with friends. Any help would be appreciated! Thank you.

Hi there! I recently encountered an issue with my account being repeatedly locked, possibly due to unverified email and phone number. Despite briefly regaining access, the account locked again when trying to update my information. Failing to resolve this, I created a new account that promptly faced the same lockout issue. I rely on Snapchat to access precious photos and videos stored in my memories. I kindly request Snapchat's assistance in unlocking my accounts, as I haven't violated any rules nor received any warnings. Thanks a lot and best regards, Kenzie.

Subject: Retrieval of Account "Feyi Fundz" Dear Sir/Madam, I am Oluwatumise Ale, also known as Feyi Fundz, and I am writing in response to the recent communication I received regarding the deactivation of my account on Snapchat. I was taken aback by this news, and my understanding is that it might be due to a report made against me. As per the email, I allegedly breached Snapchat's policies, though I am confident I have not done so intentionally. I am appealing to Snapchat to reconsider their decision, as my account is crucial for my work as a paid influencer and brand promoter on your platform. I have faith in Snapchat’s commitment to fairness and justice, and I trust that the matter will be resolved promptly. Thank you for your attention to this matter. Sincerely, Oluwatumise Ale AKA Feyi Fundz

I wanted to purchase a new vape cartridge, specifying a budget of $[redacted]. I find it perplexing that Snapchat allows the sale of drugs and guns, yet my account was permanently deleted when I was simply looking for a vape cartridge. I've cherished many memories on that Snapchat account since I was 12, and it's disheartening to lose it over this. I am hopeful for a way to retrieve my account, even temporarily, and would appreciate knowing the exact reason for its banishment.

Snapchat recently disabled my account "tony1thouwow" that I've had since [redacted]. I didn't knowingly break any rules. While I shared CBD content, a legal substance endorsed by the FDA, I didn't advertise any illegal drugs or products. I urgently require access to my account to retrieve precious memories, especially after the recent passing of my young cousin. My entire history is saved on that account, which I've cherished since ninth grade. I solemnly swear not to post any content that could potentially violate Snapchat's terms. My account's closure seems to be a result of a misunderstanding. Please grant me access to my memories as they hold immense sentimental value during this difficult time. Your cooperation is sincerely appreciated.

Hello, today while using Snapchat, I was suddenly logged out and received an email stating that my account was deleted due to violating the terms of Snapchat. I have been a loyal Snapchat user for over 5 years, and all my cherished memories were stored on there. I am devastated by this sudden action, as I strongly believe I have not breached any rules. I am aware that it mentions accounts cannot be retrieved, but I kindly ask for a review of this situation. My account held memories of family members who are no longer with us, and I am certain I did not do anything to go against Snapchat's terms. Just before my account was removed, I had posted about vape pens, which are legal and not drugs. I have witnessed more concerning content on Snapchat, and I feel strongly that this is a misunderstanding. I plea for assistance in restoring my account as it contained everything precious to me. Thank you for your help.

Dear Snapchat, I would greatly appreciate your assistance in recovering my Snapchat account, which I lost when I changed my mobile number back in [redacted]. After attempting to reactivate, I found out that I needed my old mobile number for recovery, which I no longer have access to. However, I recently learned through forums that it might be possible to recover my account using my email address. Despite my efforts, I have been unable to receive the authentication code on my old number, preventing me from regaining access to my account. I am now reaching out for expert advice on how to recover my account, as I have full control of my email but am still unable to receive the password recovery option. Username: Thisathkr Email: [redacted] Former Number: [redacted] I have been a loyal Snapchat user for over two years and am eager to continue using your service with my original account. I kindly request your support in resolving this matter. Thank you for your assistance. Sincerely, Thisath Munagama

Hello, this is my first time reaching out for help with this issue. Approximately a year and a half ago, I changed my Snapchat password after a breakup to ensure my ex-girlfriend could no longer access my account. Regrettably, in the heat of the moment, I forgot the new password a day later. The account holds irreplaceable photos and memories with my friends that I am desperate to recover. Unfortunately, I do not have a verified email associated with the account, and the phone number linked to it is from five years ago when I resided in Tampa, FL and no longer have access to that number. I am willing to provide any necessary information to confirm my identity should you have further inquiries regarding my account.

A few hours ago, I was unexpectedly logged out of all my Snapchat accounts on my phone. However, of all those accounts, I only actively use one, and that is the one I cannot recall the password for. This account was created just a few days ago (last Thursday to be exact). After numerous attempts with various passwords, I am unable to sign in. When attempting to use the "Forgot Password" option, I input the email address I thought was linked to the account, but it seems to only be valid for my old, unused account. I'm facing difficulty accessing my primary account. Is there a way to update the email associated with the account or any alternative solution? Despite reaching out to Snapchat support multiple times, I have not received any helpful assistance. All I receive is a link to a ticket that directs me to an unavailable webpage.

I reached out to Snapchat for assistance regarding my little brother's account, but I have not received a satisfactory response yet. His username is botello0924, and he is struggling to reset his password as he claims he didn't change it. I have his original password saved and the email he initially used to create his Snapchat account back in December [redacted]. I have all the necessary evidence to verify his identity. Please help us regain access to his account; there are many cherished memories he doesn't want to lose. His account has been active since December [redacted]. You can reach me at [redacted] or [redacted]. My name is Fresther Botello, and my little brother's name is Stephen Botello. We are located at [redacted] Aida St, Lakeland, FL [redacted].

Hello, I encountered an issue when trying to log back into my Snapchat account yesterday morning. An error message stated that my account is temporarily locked, even though I haven't violated any terms. Could you kindly assist in unlocking my account promptly? I am unable to create a new account either. I would like to regain access to my original account. Your urgent attention to this matter would be greatly appreciated. Thank you.

Hello Snapchat, A few days ago, my original Snapchat account, which I've had for 5 years, was unexpectedly deleted. I am deeply saddened as I have lost countless cherished memories and the ability to stay connected with friends I've made over the years. Snapchat claims I violated their terms and conditions, which I vehemently deny. This entire situation has been emotionally taxing, and I've attempted creating new accounts, all of which have ended up permanently locked. Snapchat has been my escape and a way to stay connected with friends during a tough time. Despite my efforts to reach out to Snapchat support and corporate numbers, I have not had any luck. I kindly request your assistance in unlocking my account, @quincyw0, so I can continue using Snapchat. I genuinely appreciate any help you can provide. Thank you for your time.

I am currently experiencing an issue with my account, as I was recently logged out and am unable to log back in. Despite attempting to reset my password, I continue to encounter difficulties. It appears that my account has been permanently locked, which I find unjust as I have not engaged in any inappropriate behavior. This situation feels like a violation of my freedom of speech, as I posted a benign story that elicited negative responses from individuals who then reported me. I want to emphasize that I did not target anyone or intend to cause offense. It is disheartening to be censored and marginalized simply for holding different perspectives. I am frustrated that my account has been restricted while others can express themselves freely without facing similar consequences. I refrain from reporting or eliminating others based on their beliefs, so it is perplexing why this is happening to me. I respectfully request a prompt resolution to this matter so that I can regain access to my account. Thank you for your assistance.

I encountered a situation where an individual pretended to be a 17-year-old male from Greece. They created two accounts and persisted in pressuring me for photos, despite my clear refusal. This person then manipulated me into sending images, saved them without consent, and later attempted to extort more photos by threatening to expose the ones already stored. When I declined, they deceitfully feigned erasing the images and continued to harass me over a span of five months. I eventually uncovered their falsehoods when they impersonated a famous TikTok personality. Upon calling them out, they vindictively shared my images back with me. I am seeking assistance in having his account deactivated and my photos promptly removed.

I had a Snapchat account that I recently deleted as my husband was concerned about my interactions on the platform. He requested my past snaps be sent to my email. I prefer not to reactivate my account due to this situation. I am facing mistreatment and abuse from him but remain committed to our family. Can the snaps from April 1st until now be sent to my email to show him my innocence? I primarily used Snapchat for filters and did not engage in any inappropriate chats with other individuals. Please assist with this request.

I previously reported my ex for sending photos and accessing my account without permission. Before Snapchat intervened, I had resolved the issue independently. However, they chose to permanently lock my account, a decision I did not anticipate or desire. My concern is retrieving the saved photos in my Snapchat memories, not the account itself or streaks. I simply wish to access my cherished memories. I have maintained the account daejah8191 since **** without any issues. I kindly request Snapchat to grant me temporary access to recover my memories.

I am having trouble accessing my Snapchat account. I have the authentication app, but there is an additional code attached to it. Even though I noted down my recovery code, it is showing as invalid. I am very worried as I have important items stored in my account. I felt miserable when I encountered this issue yesterday. Could you please assist me in recovering my account? I fear losing my connection with friends and family if I lose access to my Snapchat account. I am unable to log in, and despite having the verification code, it is deemed invalid. Kindly provide a new recovery code via email as the current one is not working. I would greatly appreciate any help in recovering my account. If that's not possible, is there a way to retrieve my pictures and memories? Thank you for your assistance. - Rishika

I have the authentication app, but there is additional code attached to Snapchat on it. I had noted down my recovery code, but it seems to be invalid. Is there another way to regain access to my account? I have important items saved there, and I felt miserable when this issue occurred. Please assist me in finding a solution or provide me with contact information for someone who can help me recover my account. Losing my Snapchat account would mean losing touch with many friends and relatives, as well as precious family memories. I can't log in because the verification code I have is deemed invalid. Kindly send a new recovery code to my email so I can try using it, as the current one doesn't work. I would be immensely grateful if my account could be recovered. If that's not possible, is there a way to retrieve my photos and memories? Your help is appreciated. Thank you, Rishika

I have the authentication app set up for my Snapchat account, but there seems to be an issue with the recovery code being invalid. I have noted down my recovery code, but it does not work. I really need to regain access to my account as I have important items saved there, and losing it would mean losing connection to many friends and cherished memories. I tried entering the verification code, but it's showing as invalid. Can someone please assist me in recovering my account? If I can't recover the account, is there a way to retrieve all my pictures and memories? I would greatly appreciate any help in solving this issue. Thank you.

Hello, I hope this message finds you well. I'm currently experiencing problems accessing my Snapchat account. I have identified the issue as an old friend who guessed my password and accessed my account. When I tried to reset the password by entering her number after selecting the 'forgot my password' option, a message prompted me to enter a code sent to that number due to suspicious activity on my account. I'm reaching out to seek assistance on how to resolve this matter. Thank you for your help and have a great day.